Privacy policy

Protection of personal data according to the LOPD 

Niseus Group, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the website niseusgroup.com are included in the specific automated files of users of the Niseus Group services.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and perform information, training, advice and other digital marketing activities.

These data will only be transferred to those entities that are necessary with the sole objective of complying with the previously stated purpose.

Niseus Group adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of the same.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The user can exercise these rights by emailing contact@niseusgroup.com.

The user declares that all the data provided by him is true and correct, and undertakes to keep it updated, communicating changes to Niseus Group.

 Purpose of processing personal data:

For what purpose will we process your personal data?

At Niseus Group, we will process your personal data collected through the Website:

Niseusgroup.com with the following purposes:

  1. In the case of contracting the goods and services offered, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
  2. Sending requested information through the forms provided on the website.
  3. Send newsletters, as well as commercial communications of promotions and/or advertising via email.

We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of these records must be completed, and it is impossible to achieve the stated purposes if this data is not provided.

How long is the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and for the period for which legal responsibilities may arise for the services provided.

Legitimation:

The processing of your data is carried out with the following legal bases that legitimize it:

  1. The request for information and/or the contracting of Niseus Group services, whose terms and conditions will be made available to you in any case, prior to a possible contract.
  1. Free, specific, informed and unequivocal consent, as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, like marking a box provided for this purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to respond to your request, making it completely impossible to provide you with the requested information or to carry out the contracting of the services.

Recipients:

The data will not be communicated to any third party outside of Niseus Groups, except under legal obligation.

As data processors, we have contracted the following service providers, having committed to comply with the regulatory provisions applicable to data protection, at the time of contracting:

Zoho Corporation Pvt. Ltd, with address at Hoogoorddreef 15, 1101 BA Amsterdam, The Netherlands, provides CRM and IT Services. You can consult the privacy policy and other legal aspects of the company at the following link: ( https://www.zoho.com/privacy.html )

Conductiva Online Services SL, with address at (C/ Ató Bisbe, 8, 5-3, 08500 Vic, Barcelona), NIF/CIF number (B65152100), provides billing and IT software services. You can consult the privacy policy and other legal aspects of the company at the following link: ( https://www.facturadirecta.com/legal/privacidad/ )

Facebook Pixel: a web analytics service provided by Facebook Ireland Limited., a company of 4 Grand Canal Square, Grand Canal Harbour, Dublin 2. Facebook Pixel uses “cookies”, which are text files located on your computer, to help niseusgroup.com analyze how users use the website. The information generated by the cookie about your use of niseusgroup.com (including your IP address) will be directly transmitted to and stored by Facebook on servers in the United States.

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help Ayudaleyprotecciondatos.es analyze how users use the website. The information generated by the cookie about your use of Ayudaleyprotecciondatos.es (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

Google AdSense: a web advertising service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google AdSense uses “cookies”, which are text files located on your computer, to help Ayudaleyprotecciondatos.es display advertising on the website. The information generated by the cookie about your use of Ayudaleyprotecciondatos.es (including your IP address) will be directly transmitted and archived by Google on servers in the United States and allows it to display relevant advertisements based on a user’s previous visits to this website or to this website. other websites. Users can opt out of personalized advertising. To do this, you must access Ad Preferences

Hosting: OVH HISPANO SL, with address at C/ Alcalá 21, 5th floor, 28014 Madrid, Spain. More information at:  https://www.ovh.es/soporte/aviso-legal/#data-perso . OVH HISPANO SL processes the data for the purpose of providing its hosting services to ovh.es

 Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, Niseus Group is not responsible for non-compliance by the user with the RGPD.

Data retention in compliance with the LSSI

Niseus Group, informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data and the moment in which the provision of the service began.

The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or to safeguard public security, making it available to judges and/or courts or to the Ministry that requires it. .

The communication of data to the State Forces and Corps will be done in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights  , Niseus Group

Niseus Group is the owner of all copyright, intellectual and industrial property, “know how” and any other rights related to the contents of the website, niseusgroup.com and the services offered therein, as well as the necessary programs. for its implementation and related information.

Reproduction, publication and/or non-strictly private use of the contents, total or partial, of the website, niseusgroup.com, is not permitted without prior written consent.

 Software Intellectual Property

The user must respect the third-party programs made available by Niseus Group, even if they are free and/or publicly available.

Niseus Group has the necessary exploitation and intellectual property rights for the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during their duration.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from Niseus Group, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Niseus Group, assuming civil liability and criminal offense arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on your part.

Intellectual property of the hosted content

Use contrary to intellectual property legislation of the services provided by  Niseus Group and, in particular, of:

  • Use that is contrary to Spanish laws or that infringes the rights of third parties.
  • The publication or transmission of any content that, in the opinion of Niseus Group, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Cracks, program serial numbers or any other content that violates the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons regarding the processing of personal data and the free circulation of the same.
  • The use of the domain’s mail server and email addresses to send unwanted mass mail.

The user has full responsibility for the content of their website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify , Niseus Group for the expenses generated by the imputation of , Niseus Group in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.

 

Protection of hosted information , Niseus Group makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup copy.

The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Niseus Group, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with prior acceptance by the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Niseus Group.

Commercial communications 

In application of the LSSI. , Niseus Group will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Niseus Group is authorized to send commercial communications regarding products or services of NIseus Group that are similar to those that were initially contracted with the client.

In any case, the user, after proving his or her identity, may request that no more commercial information be sent to him or her through the Customer Service channels.

CONTACT

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+34 697 829 008

contact@niseusgroup.com